Terms & Conditions

1. Introduction

Welcome to Sampondier. These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the website or use our services.

2. Services

Sampondier provides export and import services, acting as a trusted intermediary between buyers and sellers. Our services include product sourcing, logistics support, export commission agent services, and customized solutions tailored to meet your specific requirements.

3. Pricing and Payments

Prices for our services are outlined on our website and are subject to change without prior notice. All payments must be made in the currency specified by Sampondier and through the designated payment channels. Any additional costs incurred during the export process, such as freight expenses or customs fees, will be communicated to you transparently.

4. Product Sourcing

We assist in sourcing high-quality goods from reliable suppliers, ensuring authenticity and superior quality. While we strive to provide accurate information about products, Sampondier is not responsible for any discrepancies in product quality or specifications provided by suppliers.

5. Shipping and Delivery

Sampondier manages the logistics involved in exporting goods, ensuring timely delivery to international markets. Delivery times may vary depending on factors such as product availability, shipping method, and destination country. We will provide you with estimated delivery times, but we cannot guarantee delivery dates.

6. Refunds and Cancellations

Refunds or cancellations may be subject to certain conditions outlined in our Refund Policy. Please refer to the Refund Policy section on our website for detailed information on refund eligibility and procedures.

7. Intellectual Property

All content on the Sampondier website, including text, graphics, logos, and images, is the property of Sampondier or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission.

8. Limitation of Liability

Sampondier shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services, including but not limited to damages for loss of profits, goodwill, use, or data.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.